We've a very strict refund policy - if the received product doesn't meet your expectations then you'll have to connect with our customer support within 24hrs of receiving the product. Any requests after 24Hrs will be scrutinized thoroughly and legitimate reasons will be
This refund policy is applicable only if the product is shipped back to us within 20 days.
This facility is available only through www.thekkekarasilverjewellery.com and not through our stores in India.
Under this policy, return the product with its original bill/product certificate. Loss of the original product certificate/Invoice would result in either making the product return ineligible or with reduced price.
The following steps need to be followed while returning a product to us for Refund, Exchange or Buyback,Contact our customer care team and inform the details of the item you wish to return to us along with the Order no. and collect a Return Authorization Code.
If the product is purchased using Gift Card/Digital gift vouchers, the value will be refunded to the same card/Digital voucher.